Category Archives: Multi User Virtual Environments

Foundation Support for Independent Schools – new opportunities for public school education

The publicity about the Obama’s choice of the Sidwell Friends School shed light on the apparent contradiction of those who support public schools but elect to send their children to private schools.  I am sure this fact makes the Obama’s and others like them feel a bit defensive when attending parties.  In Oberlin, Ohio where I live, people who send their children to the independent school are literally shunned by those who keep their children in the public system.

One of the great challenges facing Independent schools, and the foundations that support them is how to make the excellent quality of education available to those outside the walls of these relatively small institutions.  The winter 2006 edition of Independent School, published by the National Association of Independent Schools gave voice to a growing number of members who struggle with perception that independent schools are institutions only for the elite. In an environment where the gap between wealthy families and poorer families grows, fewer middle class families are able to afford private school education. The quality of Independent School education, such as the institution I send my children (Lake Ridge Academy) can not be disputed. In fact trustees of  foundations tpically send their children to independent schools places like:   Noble and Greenough School, Heathwood Hall, Buckinham, Browne and Nicols and others of pedigree based on a history of quality education. Read the mission statments of any of them and compare that aspiration to those of public schools.  This reality presents an unease because these same trustees approve grants that try to improve the quality of public school education.  We all know that undertaking can have pockets of success but due to the enormity of the task of reform  rewards are elusive.

Faith-based schools such as Epiphany School, Nativity Prep, Arrupe Prep as well as non-denominational charter  KIPP schools. supported by the foundation I serve, offer the quality education that rivals the atmosphere, academic dicipline and values of  higher priced independent schools.  However these schools are expensive to maintain and require constant funding from private sources.  The State simply will not fund these entities.  In the case of KIPP and Charter Schools, the national discussion is typically met with a vitrol accompanied by public policies that keep State funding to a minimum.  Tacitly, the policy carries a hope  that charters will fail and, like apostates, will someday realize the waywardness of their action and return to the public school system as we know it.    That system of course is failing millions of children in the U.S. daily, but there remains no strategy to address that reality.

How can one make the quality of Independent School education available to families of the middle class and even children of low-income families has remained elusive.  D. Scott Looney, Head of Hawken School in Cleveland  suggested, “The benefits of having the broadest possible exposure to students with other backgrounds, races, ideas, and experience must be part of that education, and must include children from families in the bottom 50 percent of the socioeconomic tier.”

How can an independent schools do that when the availability of scholarship monies is limited? Technology provides answers.

Independent Schools can make better use of web-based technology to break down the walls of their institutions and make their curriculum available to a larger number of students.

The Harvard Crimson reported an innovative adaptation of SecondLife™ at Harvard University in 2006 whereby students at the Harvard Law School will co-learn with students at the Harvard Extension School – linking a divergent student body in a cooperative learning process.  Independent Schools can and should do the same thing with outreach to public schools.  Foundations can support these activites.

SecondLife offers very tremendously exciting  opportunities to explore how the quality of independent school education may be open to others who cannot afford a typical four-year education.  What can that look like? Check out the site that explains how Secondlife works for educators.

Independent schools can and should explore the possiblity of creating their schools in Secondlife and inviting their professors and other educators to work with selected students in a virtual envorinment.  This is particularly true of the children in the lower 50% of the economic tier Mr. Lowney mentions.

Phillips Exeter Academy is known for the Harkness Table.  This seminar-styled approach to high school education was developed in 1931 and invites young people to share thought together in a collaborative learning experience.  Why not re-create a Harnkess Table in Secondlife whereby children from schools across the country could benefit from this educational style and interact with students who typically will not have access to these inistitutions of privilidge.

The Burton D. Morgan Foundation in Hudson, Ohio funded one of the first business/entrepreneurship programs at the high school level to Lakeridge Academy.  The teachers developed a very fine curriculum which serves the 20 or so students in that program.  I can imagine a very interesting project where, for example students from the business/entrepreneurship at Lakeridge Academy participated in SecondLife with students from the E-City program and the related Entrpreneurship Academy or E-Prep in Cleveland. (E-Prep received a start-up grant from The Nord Family Foundation and continues to receive yearly operating support s0 I disclose my interest and passion for this great school). A project of this type would expand the number of people who share in the curriculum and widen the perspectives on what entrepreneurship means in the suburbs and what it means on “corners” in Cleveland.

Foundation should consider funding these types of projects as a means of opening quality education they can (and often do) provide their own children and to talented and able children attending failing public schools.

I have had the priviledge to get to know some of the people at The Center for Institutional Technology and Academic Computing (ITAC) .  This institution is currently supporing several innovative uses of Secondlife in the educational settings including pioneering work in the high school curriculum.

Although SecondLife has been tremendously successful in higher education, the potential for its use in high school settings has been thwarted because SecondLife restricts its users to a minimum age of 18.  Students under that age are pointed The Teen Grid.  It is the hope of many educators that someday soon, SecondLife and its creators at Linden Lab will  allow for less restrictive use by high school teachers.

Another very interesting organization to watch for application for Independent schools is the work of the remarkable Aaron Walsh at MediaGrid at Boston College.  This organizations provides high quality virtual environments that rival those of expensive interactive games.

Foundations that restrict themselves only to supporting projects in public education are selling themselves short by not opening themselves to exploring these new ways to blend independent school and public school education.  It is my experience that most independent school faculty would welcome this innovation to expand their educational mission to those outside their walls.

It is time the philanthropic sector open itself to this important discussion with colleagues from Independent and Public Schools.  For those unsure about all this, may I suggest reading a report published by the MacArthur Foundation’s and the Digial Youth Resesarch at U.Cal. Berkeley.  Great reading!

Foundations as Convenors for Civic Discussion – another case study

It is becoming common for foundations  to serve an important function in the communities they operate.  That function is convening “stakeholders” or “community leaders” to discuss issues and in particular  – thorny issues.  They can do this for several reasons.  As funders of nonprofits, they have an interest in collaborating with colleagues who may need an audience to advocate with government officials and other stakeholders for the populations they serve.  The nonprofits typically are recipents of government funds and, as such, are players in a larger network of fiscal exchange that include private and “public” dollars.  (I define public dollars as those raised through taxes).  City and/or state agencies distribute these tax dollars to nonprofit collaborators tying them to the cohort involved.

The “thorniness” arise when discussion opens to critique the way in which the various iterations of public dollars flow and exchange among the entities.  Too often critique is mistaken for criticism and agency directors can revert to defensive postures.   This is particularly true when entrenched entities and the ways  they doing business are suddenly open to public scrutiny.

Business leaders  have an interest in the communities served by nonprofits by dint of living in the same community but also having a direct or indirect financial investment in that community.  The private sector may sneer at the way government entities function.  We suggest that it is healthier for the community to bring that critique to a common ground rather than lob salvos at an agency that might raise and individuals ire.

Foundations play a unique role in this civic environment.  If they call the meeting most people will come.  There is the power of money and the high probability that good food will be part of the deal  inevitably an incentive for people to attend the meetings.  If the meetings are choreographed carefully ahead of time it is very likely that the intellectual discussion will provide enough nourishment to sustain the conversations.

I propose that family foundation’s might have the advantage over community foundations and corporate foundations in this arena since they are inurred from “interests.” Community Foundations must raise money from the community and therefore must be careful not appear endorsing a position that could alienate a (funding) constituency.  Similarly corporations must be somewhat risk averse to issues that could result in a public relations (PR) controversy.  Of course there are exceptions to my broad comments.  Community foundations can and have taken a lead role in conferences that are meant to be conciliatory. Case in point – the Cincinnati Community Foundation’s initiative to address racial tensions in that city a few years ago was a national model and the Pittsburg Foundation‘s efforts (in collaboration with the Heniz Endowment) to address thorny issues in the public schools.  The Columbus Medical Association and Foundation is a national model for convening stakeholders around the crisis of health care in that city.  The Cincinnati Health Foundation is another standard for how to engage a community around this critical issue.  With far fewer resources than our colleagues in Columbus or Cincinnati, we explored their methods as we embarked on our own response.

At the February 2008 Board meeting The Nord Family Foundation made a grant of $100,000  to the Community Foundation of Lorain County to initiate a community engagement and planning process to improve access to health care for the uninsured and under insured. (A great snapshot of the Lorain County Health statistics are found at the Public Service Institute) The initiative was a response to several critical factors.  The two charity hospitals Community Health Partners of Lorain and the Elyria Memorial Hospital are reporting approximately $20 million and $12 million in uncompensated care each year.  In addition to the two charity hospitals, the Lorain County Health and Dentistry is a beacon of hope for the scores of  medically uninsured and under insured in Lorain County.  LCHD had applied several times to receive funds from the Federal government to receive support as a Federally Qualified Health Care Center (FQHC).  Unfortunately it is considered a FQHC look alike because it has all of the services but does not get the Federal Funds.  The requests were turned down several times because demand exceeds supply of federal funds.  Equally disturbing was the increased pressure from the charitable group Lorain Free Clinic (headed by a remarkably talented and passionate executive director Paul Baumgartner)  to meet the increased demands of serving the rising number of medically indigent people in a county with staggering job loss and poverty.

Adding to the complexity is the aggressive move of the Cleveland Clinic Family Health satellite offices in Lorain and Elyria which is perceived as skimming the full-pay insured patients from the other two hospitals and FQHC.

So, when LCHD received a turn down of a $700,000 federal grant we sensed the community needed help.  A convening was in order!

We knew the task was enormous, but the urgency of the situation demanded a response.  Funds were used to support the work of the Altarum Institute of Ann Arbor, Michigan, in partnership with the local Public  Services Institute of Lorain County Community College. The overall project is currently referred to as Health Care Lorain County.

Upon approval of the grant, a Steering Committee was formed to provide community leadership for what became known as Health Care Lorain County. This ten-member committee has been chaired by the Executive Director of the Lorain County United Way and includes high-level representatives from the two main hospital systems, a local health departments, the Lorain County Medical Society, a local business leader, two nonprofit healthcare providers, a Lorain County Commissioner, and the President & CEO of the Community Foundation of Lorain County. This committee came together for a strategic planning retreat facilitated by staff of the Altarum Institute.

In preparation for the retreat, the Public Services Institute (PSI) conducted a basic environmental scan using existing data sources, to help define the prevalence and nature of the problem and to identify unanswered questions to inform future data needs. PSI and later United Way of Lorain County and Community Foundation staff also conducted one-on-one interviews with all members of the Working Group (key stakeholders, including members of the Steering Committee) to garner their expertise on the issue and input into the planning process. This compiled information was then presented at the retreat, to assist the Steering Committee in determining a shared understanding of the problem to be addressed, and to begin identifying project objectives and benchmarks for success. The Steering Committee developed into a highly dedicated group of community leaders with expertise and interest in the topic at hand and a commitment to serve the health care needs of the community. Meetings continued throughout the year, and included large stake-holder meetings  to continue data analysis, fine-tune the project direction, and determine the best steps for action.

After more than a year of meetings, the following conclusions were made:

  1. There is a need to continue exploring this very complex issue of providing quality health-care to medically uninsured and under insured people in the county.
  2. There must be a new technology infrastructure put in place to facilitate data sharing.
  3. There is a desire to provide every citizen a sense of a medical home.  People desire a relationship with a personal health care provider rather than an impersonal institution.
  4. The community needs to explore open-source charts so every patient can have an online chart that will follow him or her to their port to the health care system. The Cleveland Clinic’s remarkable on-line health record called My Chart is a great example of what an electronic health portfolio for medically under insured and uninsured could look like.
  5. There is a need to examine how health dollars currently flow into the county.  There are tremendous inefficiencies and possible duplication of effort among  three distinct health departments (Elyria, Lorain City and Lorain County Health) which draw most of their funding from federal and state programs.  These departments which were established initially to address infectious disease in the earlier decades of the 20th Century, are not equipped to handle comprehensive chronic care that the majority of the population needs.  Competition from for-profit clinics such as Walgreens raise questions about the place of these health departments in a 21st century health care model.
  6. The economic pressure necessiate collaboration between the two charitable hospitals and the Cleveland Clinic.

I am pleased to report that the undertaking has the active engagement of Senator Sherrod Brown and House Representatives, the Honorable Marcie Kaptur and Honorable Betty Sutton. The project has taken on a life of its own and stakeholders who would have otherwise had no incentive to come to the table have and continue to do so.  Their is consensus among the stakeholders that the large number of medically uninsured and under insured is a case of tragedy of the commons.  The response requires a willingness of leaders to listen, learn and possibly give up power in the years ahead.  That is a threatening prospect, but and genuine possibility.  It is a conversation that would not have taken place were it not for the foundation’s willingness and financial commitment to step in and assume a leadership role.

We do not know at this point where the effort will end up.  We do know that others have agreed to chip in to pay the costs to continue the facilitation.  It is our sincere belief that this effort will have positive impact on the access to health care that every family in this country deserves.  If nothing else in a age of disease resistant microbes, increased mental illness and poverty access quality health care and drugs is a public health issue that should concern all citizens.

So the challenge for any foundation deciding to take on a major effort in convening, you must determine{

  • what role you want to  take
  • have flexibility built into the expectations you have for the outcome
  • know the level of risk you  will tolerate (the outcome could result in stakeholders walking away from the table) and
  • be honest about much staff time and money you are willing to put into the effort
  • look for innovation outside the conversations so to better inform the conversations
  • be willing to stick with it – conversations of this magnitude can take year
  • We are making good progress with our effort. I admit to frustration about the ponderous pace the effort can take. It is my sincere hope that our stakeholders will embrace innovation in thought to explore interactive maps such as those developed by the Cincinnati Health Foundation, as well as virtual environments like those featured below that become places to test their theories.

    Doing so will encourage even wider and broader horizions of possiblities.

    Should the project work well, there can be nothing more rewarding than knowing you have created a space where citizens can leave their official interests at the door and collaborate as colleagues challenged with solving an enormous social problem.

Philanthropy Social Software and Multi-User Virtual Environments

The National Center for Technology Innovation (NCTI) held an annual conference in mid-November.  There was a gathering of some of the most innovative thinkers in figuring out ways to make use of technology to enhance education and nonprofits, but more importantly to introduce ways in which these technologies can make curriculum  and everyday computer use accessible to people who are blind, deaf or even cognatively challenged. It was tremendously exciting to be with people who are not only passiontate but practical in making the lives of the “dis-abled” easier.

What one sees in attending the conference and its Tech-Expo is the spectacular proliferation of new social media and its potential to enhance learning.  It is clear that these technologies have had unimaginable impact on companies in their ability to achieve efficiency and increased market share. Despite amazing advances in social media or “web-2.0” technologies, the global society is only beginning to see the implications of increased computer capacity and interconnectivity. In an impressive presentation by Gregg Downey eSchool News, we were introduced to the shift from the phase of Parallel Computing in which one computer server handles the information input of an organization or company, to the more exciting phase of Cloud Computing in which multiple servers share and sort information with unimaginable speed.

Despite this tremendous innovation pubic schools and the nonprofit sector lag behind pathetically. Philanthropy and program officers have a responsibility to be aware of these tools to seek out opportunities where investments in the application of these tools can, create greater efficiencies in nonprofits.

One of the main obstacles to philanthropy taking the lead here is too many programs officers do not realize the potential because they do not use them and/or have no idea of what is out there. Too many of us use the computer as that thing on which you get e-mail, go to websites, maybe read the paper and occasionally chuckle at funny YouTube videos – not much else when it comes to the tools. Shared learning is the primary attractions of social software to philanthropy and the nonprofit sector. Unfortunately, the sector has not thusfar done a good job of doing that but hopefully things will change soon.

Blogs, wiki’s twitters, and to some extent photo sharing such as Flickr are forms of shared knowledge with transforms into learning. Tagging is a means of coding that enables others to reference your area. If a program officer keeps a written blog on site visits and brings up issues of concern to the community such as “foreclosure” that blog can be tagged and others who have interest in foreclosure will be directed to that blog post and able to comment or share relevant information.  Similarly, if a nonprofit director keeps a blog about challenges to the organization, tagging is a way others can find you and, in an ideal situation, offer advice, help or assistance).   In many cases responses can come from around the world.  The power of these tools however is that, put in the hands of creative people, uses I cannot imagine can emerge. (For an extraordinary discussion on this topic, I recommend David Weinberger’s Everything is Miscellaneous).

Truth is however, this is a sector that does not know how to share information well.  Some foundations fund and produce research that is published in remarkably slick folders.  Large foundations such as Ewing Marion Kaufmann, to name one, do a stunning job producing documents on education and innovation.  Unfortunately, few high school teachers or even university professors can access this information easily.   I chose Kaufmann only because I had the pleasure to hear Dennis Cheek, Education Program Director, give a remarkably exciting presentation on use of Games in Education at a conference by Philanthropy Roundtable in November.  There is simply too much great research by foundations that is not getting out there.  The Cleveland Foundation and the Gund Foundation in Cleveland jointly published an important document on schools in Cleveland called, Cleveland Schools That are Making a Difference.   The document covers schools, private and public that are transforming the lives of students.  In my opinoin the document has not had follow-up primarily because what it takes to produce a great school cannot be easily accomplished within traditional public schools.  The tenents of making these schools work, despite having little or no State support is that they have administrative structures that threaten the way school has always been done.  A region-wide or even national conversation is simply too threatening to public entities especially those that have to deal with the political powers that hamper real progress in public schools.  A web-based discussion would be great way to start.  But we have seen in that a public blog on public schools can be too threatening to public school officials and school board members.  One experience was the Oberlin Community Diaries which opened a public blog for the town to discuss a tax levy for laptops.  The site had over 500 contributions in the first month but when conversation became threatening, most school board members shut out the conversation, the superintendent stopped participating.  School officials stated publicly that they would respond only to conversation in a school board meeting (Tuesday nights at 6 pm when many parents are unable to attend).  Later the school created its own blog.  It was readily transparent that conversation there could be controlled much easier and was therefore less threatening.   Control of information is an issue that policy makers and even foundations will have to address in years to come.  Information is power.  Few of us like to loose control of power, especially those who hold the purse strings.  That is another topic for another post, but if you want to jump ahead, Everything is Miscellaneous, The Black Swan by Nassim Nicolas, and Here Comes Everybody by Clay Shirky are great examples of how the new flow of knowledge is changing many presuppositions about the locus of knowledge control).

The NCTI offered a few great sessions on the Multi-User Virtual Environments (MUVE).  Herein lies another area program officers need to understand . These are immersive learning environments that have remarkable application to the health, education and business sectors. Despite the boom in the multi-billion dollar gameing  industry, few people in positions of funding responsibility understand the impact these and other technology tools have on transforming education, health care and the social environments in which we live. New organizations like Serious Games Director Ben Sawyer is a brillant and earnest advocate who merits serious consideration and note.  There is also Games for Change sponsored by the John S. and James L. Knight Foundations Journalism Program are informing nonprofits and schools on games such as Peacemaker, Free Rice, Budget Hero (to name only a few) because these environments provide important educational and collaborative tools for learning.  Games for Change  Director, Alex Quinn informed the audience that when former Supreme Court Justice Sandra Day O’Connor realized that more people knew the American Idol judges than the judges on the Supreme Court, she became a participant in the development of a prgram with Georgetown University called Our Courts. The Robert Wood Johnson Foundation’s Pioneer program is developing exciting uses of games to promote health not only with young people but for retired individuals. RWJ’s Pioneer program does have a blog that invites the world to submit their innovative ideas on improving health care and health care delivery.

A challenge facing the gaming groups is how to help teachers assess these learning tools to be included as part of a students overall learning portfolio. Chris Dede from the Harvard Graduate School of Education introduced the audience to the Harvard River City Project.  This multi-user enviornment includes features that will enable the participant to write, blog and chat.  These are features which put in the hands of creative teachers will be easily and readly assess-able to determine how the user understands the content.  The powers that be simply have to allow teachers to experiment with the tools and trust that with their intelligence and creativity the means to develop assessment tools will emerge.  Unfortunatly, the likihood of this happening in the nation’s public schools is not high at the moment.

In my work with the OGF Education Work group I recommended Clayton Christensen’s book Disrupting Class. I suggest everyone in this sector should take the time to read it. particular interest is Dr. Christensen’s discussion of the role disruptive technologies are having in the way people learn in ways that were unimaginable before innovations in social networking.

The Pew Internet& American Life Project is producing important research on applications these games have in the lives of young people and their teachers.  All teachers, superintendents and administrators should read these reports carefully.  One day maybe public television and radio will dedicate a show or even a program on this topic which is of such profound importance to American education.

Philanthropy can have an important role in working to usher responsible and effective use of these important tools to a sector that if given the opportunity will make highly creative application of them to serve the larger society.